Complete Lettings
Tenants Guide to Renting a Property
We prioritise the satisfaction and comfort of our tenants, understanding the importance of a smooth and hassle-free process from the initial inquiry to the day they move out.
Our focus is to create a happy, safe home for our tenants maintaining quality and safety standards and addressing any maintenance issues promptly.
Our aim is to provide a place where our tenants can truly feel at home and enjoy their living experience to the fullest.
How the Tenancy process works?
Contact us / Arrange a viewing
Contact us if you see a property you like or if you want to register with us? The letting market is a fast one so get in touch to arrange a viewing and make your offer.
Draft Tenancy / Reference Check
If you like a property you will be required to pay 1 weeks rent as a holding deposit to hold a property during reference checks and tenancy agreements.
Ready to sign
Once reference checks are complete and the tenancy is ready, you will be required to pay the remainder of your 'in advance' rent + 'security deposit'.
Moving in
We will meet you at the property, check your smoke & CO alarms, inspect your inventory, read your meters, and give you your keys.
More Information
Right to Rent
It's a requirement by law to check each tenants Right to Rent plus we do need to carry out referencing. Therefore some of the following documents will be required before entering into a tenancy.
- Photo driving license
- Passport
- Utility bill within last 3 months
- The last 6 months Bank Statement
Fees
- Holding Fee: One weeks rent
- Security Deposit: Five weeks rent (Held with the Deposit Protection Scheme)
- Lost Keys: The Tenant is liable for replacement of keys
- Variation of Contract: £50 per agreed variation
- Unpaid Rent: To pursue non-payment of rent, interest will be charged at 3% above the Bank of England Base Rate.
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